Welcome to the WealthBuilders Podcast where Karen Conrad Metcalfe interviews Stevan Stein, a Chick-fil-A franchise owner, who shares his journey of success rooted in strong family values and Biblical principles.
The episode provides insights into successful business leadership, the power of perseverance, and how family and personal values support business success. You will be encouraged by Stevan’s story of hard work, faith, and maintaining a culture of integrity, even during challenging times.
Tune in to hear how this family lived their core values directly into entrepreneurial success. Click the player below to watch this episode, or listen on your preferred podcast platform!
More Resources:
Kingdom Stewardship
July Business & Non-Profit Bootcamp
Episode Show Notes: Faith, Family, and Franchising: A Chick-fil-A Story
Overcoming Challenges and Personal Sacrifices
- Our guest is an entrepreneur who owns two Chick-fil-A’s and real estate.
- Early experience with Chick-fil-A includes working for low pay (at the beginning) and the challenges of balancing work and family life.
- They made significant personal sacrifices, including trading in their cars to invest in a branded delivery vehicle for catering.
- His wife walked everywhere even in Colorado’s winter to save money.
- Her determination and resilience were key to their success.
- She kept them motivated.
- They focused on their roles, she managed the home and children, allowing him to focus on the business.
Balancing Work and Family Life
- Work and family life balance can include coming home exhausted and complaining about the day.
- Instead, focus on the positive aspects of the day and encourage each other in your respective roles.
- Do NOT quit.
- Look to the promise of good things to come (Galatians 6:9).
Choosing Chick-fil-A and Living Its Values
- Chick-fil-A has a corporate purpose to glorify God and positively influence everyone.
- Chick-fil-A in Colorado has grown from a few restaurants to over 50.
- Chick-fil-A values include treating everyone with honor, dignity, and respect.
- By living the company’s values, you can witness the impact of Biblical principles on business practices.
Leadership and Training at Chick-fil-A
- The company’s values are challenging to maintain in a diverse workforce.
- CFA has a thorough vetting process to ensure cultural fit and the self-selection of employees who align with Chick-fil-A’s values.
- Company policy to close on Sundays is seen as a significant benefit, attracting employees who value work-life balance.
- World-class onboarding and initial training help to manage the high turnover in the restaurant industry.
Stevan’s Role and Responsibilities
- As CEO, he focuses on vision casting, assigning real work, resourcing, integrating, and encouraging (VARIE).
- Stay out of minor conflicts and encourage employees to resolve issues directly.
- Handling workplace conflicts in a healthy way will reduce drama and maintain productivity.
